Customer Service

Shipping & Delivery
Presently, there are no shippable products being offered by IE Labs at this time.  Purchased software license keys will be processed and emailed back to you in the order to which they are received and after appropriate payment has been verified,  Please allow up to 24 hours for processing.

Returns & Replacements
Unfortunately, there are no returns on software licensing.  Please reference your software licensing agreement for more specific information.

Ordering
Free Trial Software generally does not require ordering or checkout.  All Free Trial Software pages contain active downloadable links.  Please reference individual product pages for all active links.

Payment, Pricing & Promotions
All credit card orders and other accepted payment methods are securely processed by PayPal.  Any special pricing or promotions are only valid during the specified promotional periods.  Product rain checks may or may not be offered and are subject to the approval of management on a product by product basis.

Viewing Orders
You my view your up-to-date order status by simply logging into your account.

Updating Account Information
You account information may be updated by logging into your account;